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- How to Fix NordVPN Connection Problems
- Stride 1: Make Sure Your Business relationship Is Agile
- Step ii: Reset or Reinstall NordVPN
- Step 3: Restart or Reinstall the TAP Adapter
- Stride 4: Try a Different Server
- Step 5: Switch Between TCP and UDP
- Step 6: Allow NordVPN as an Exception in Your Firewall
- Footstep 7: Bank check for Antivirus Issues
- Step eight: Flush the Windows Network Stack
- Last Thoughts
- FAQ
- Comments
NordVPN is hands one of the all-time VPN services effectually, going toe-to-toe with ExpressVPN in a host of our guides, including our best VPN for torrenting and all-time VPN for Netflix guides. Equally you lot can run into in our NordVPN review, though, even this VPN is not above connection bug, which plague nearly all VPN services. In this guide, nosotros're going to help you solve why NordVPN is not connecting.
If yous desire to acquire more than about this service, brand sure to read our guides on if NordVPN works in China, also equally if NordVPN is safe to use in general.
If you'd rather skip the whole troubleshooting process, exist sure to read our ExpressVPN review. Although NordVPN and ExpressVPN are equally matched, the latter wins in a few areas, and comes with a 30-solar day coin-back guarantee, to boot.
Okay, with the introduction out of the way, let's see what you can exercise if you're experiencing NordVPN connection problems. Hopefully, these eight steps will solve the trouble.
How to Prepare NordVPN Connexion Problems
- Make sure your account is agile
- Reinstall the client
- Reset your TAP adapter
- Switch servers
- Switch between TCP and UDP
- Allow NordVPN equally exception to your firewall
- Check your antivirus
- Flush the Windows network stack
Footstep 1: Make Certain Your Account Is Agile
Before going crazy with troubleshooting steps, you need to brand sure you take an active NordVPN account. Head to the website here and log in with your credentials.
On the dashboard, you'll run across a "my services" section showing any active subscriptions you take. If you don't take whatsoever, that's your problem. Resubscribe or renew your subscription, and NordVPN should work only fine.
Also, make sure you're properly logged in to the NordVPN application. If you lot haven't signed in yet, NordVPN will show a login screen when y'all first boot the awarding. If you lot're already logged in, click the cog icon in the tiptop-correct corner and select "my account." Ensure the proper business relationship is signed in.
Step 2: Reset or Reinstall NordVPN
Reinstalling software can solve a globe of hurt, and then it'southward the kickoff thing you should do if you're experiencing connexion problems with NordVPN. Thankfully, yous don't demand to reinstall the application right away. Click the cog icon and select "advanced." From in that location, click "run diagnostics tools." When the new window opens, click "reset app."
If that doesn't solve the problem, fully uninstall NordVPN using the Windows Command Panel and reinstall it from the NordVPN website.
Step 3: Restart or Reinstall the TAP Adapter
Reinstalling should fix whatever TAP adapter problems, but in case information technology doesn't, you can restart the TAP adapter. Open the Windows Control Console and head to the Network and Sharing Center. On the left side, click "modify adapter settings" and find the adapter named "TAP-NordVPN Windows Adapter."
You want to try disabling the adapter. Correct-click information technology and select "disable," then after a moment, correct-click it once more and select "enable." If that doesn't solve the problem, you tin can uninstall the adapter using the Windows Control Console and reinstall information technology from the NordVPN website.
Footstep 4: Try a Different Server
There's no shortage of NordVPN servers, and if reinstalling doesn't practice the fob, information technology's likely a server outcome. Endeavor connecting to a unlike server in the NordVPN app and see if that solves the problem. If you're able to connect, at that place'south likely a problem with a particular server in the network rather than NordVPN itself.
Step 5: Switch Between TCP and UDP
If it's not a server issue, your problem could exist a VPN protocol result. Click the cog icon in NordVPN and go to the "auto-connect" department. There, plough the "choose a VPN protocol and server automatically" setting off. You tin then choose between OpenVPN UDP and OpenVPN TCP. Switch to whichever protocol you're not using to see if it solves your connectedness problems.
Likewise, if you're using the new NordLynx protocol — learn more than nigh that in our WireGuard article — try switching to OpenVPN.
Step 6: Allow NordVPN equally an Exception in Your Firewall
In rare cases, Windows Defender, one of the best free antiviruses, can misidentify NordVPN as a malicious application. Before adding information technology every bit an exception, turn off the Windows Defender Firewall and try connecting. If yous're able to connect, information technology's a firewall outcome, and y'all'll need to add NordVPN every bit an exception. If yous however tin can't connect, motility on to step seven.
To add together NordVPN every bit an exception, press "Windows Cardinal + S" and search for "Windows Defender Firewall with Avant-garde Security." There, you'll need to add three inbound and three outbound rules. Add together a dominion in each section for nordvpn.exe, nordvpn-service.exe and openvpn-nordvpn.exe. All of them should exist in the application'south install directory.
Step 7: Check for Antivirus Problems
If you're not using Windows Defender and instead take one of the best paid antiviruses protecting you lot, such as Bitdefender, that could be causing problems. Although each antivirus has different protections, there are two areas you want to check. Commencement, brand sure your antivirus hasn't misidentified any NordVPN executable files as malicious.
Then, add the iii applications mentioned above as exceptions in scanning and, if your antivirus supports information technology, to your firewall.
Pace viii: Flush the Windows Network Stack
If your problem still isn't solved, effort flushing the Windows Network Stack. Search for the command prompt and run it as an ambassador. Input these four commands and endeavor NordVPN again:
- ipconfig/ release
- ipconfig/ flushdns
- ipconfig/ renew
- netsh winsock reset
After each command, press the "enter" fundamental. If NordVPN is working, trouble solved. If not, you can attempt the following five commands:
- netsh interface ipv4 reset
- netsh interface ipv6 reset
- netsh winsock reset itemize
- netsh int ipv4 reset reset.log
- netsh int ipv6 reset reset.log
Concluding Thoughts
After following all 8 steps, yous should solve any connection issues with NordVPN. The app has an excellent reset characteristic, and in most cases, that'll solve whatsoever bug. Be sure to read our how to apply NordVPN guide, in case you lot missed a step during the installation.
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If you're still experiencing connexion issues, your problem is far outside of anything nosotros've experienced and anything talked almost online, and so you lot're improve off just subscribing to a new service similar ExpressVPN (discover out how to abolish NordVPN and get a refund).
Did you solve your NordVPN connexion bug? What was the problem? Let us know in the comments below and, equally always, thanks for reading.
FAQ
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There could be a lot of reasons why NordVPN won't connect, merely you can ordinarily solve the problem by resetting the awarding. In the settings, click on "advanced," then on "run diagnostics tool." From there, you'll run into an choice to reset the awarding fully.
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Long connection times aren't a unique problem to NordVPN. Depending on infrastructure, server load and distance, yous could have longer connection times than average. If after a infinitesimal or two you lot still haven't connected, try switching to a different VPN server and see if that solves the problem.
Source: https://www.cloudwards.net/nordvpn-not-connecting/
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